https://www.nicoleedens.com/home daily 1.0 2025-06-14 https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/a7228d62-8216-47a2-b391-e9c9a1b66235/Untitled+design+%281%29.jpg Home - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/efa1b081-4b58-4a50-959a-2744ec56eb01/RxPartnership.png Home - RxPartnership Website Research UX Research | Usability Testing | 2023 For my capstone project I helped out a non-profit by conducting user interviews and providing insights to help them improve the user experience on their public website. View Project https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/0ebb9a64-15e3-4e2e-88ad-70a3849f22c2/Optum+Rx+log+in Home - Medication Disruptions UX Research | Usability Study | 2023 Having a disrupted medication, or a medication that needs attention such as being no longer available or needs a doctor’s approval, can be very jarring to the member experience. With this research I looked into uncovering which design met participant’s needs and provided a user friendly experience. View Password Protected Study https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/39beb37f-79c4-47ea-895d-ad95883b5d40/ZOO+1+%282%29.jpg Home - ZLUTO Zoo Website UX Design | UI Design | 2021 A team project to develop a high-fidelity zoo website created for an imaginary zoo. The team needed to work together to develop concept, top pages and functions of this imaginary website. View Design https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/5d1a284f-ce14-4e9e-994c-144817297753/dashboard+transfer+to+HD Home - Transfer to Home Delivery UX Research | Usability Testing | 2023 This study aimed to understand what an ideal state would be if a customer were to transfer their medication to Optum Rx home delivery. View Password Protected Study https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1691788989046-PBW5MCZJ0HJOW3LREOHY/Screen+Shot+2023-08-11+at+4.22.34+PM.png Home https://www.nicoleedens.com/not-added daily 0.75 2023-08-14 https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1633026331464-BH09CN06JYL7ZTPLRMB7/unsplash-image-J6CrteOz8HM.jpg Not Added Break Desk Cube https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1561423827339-UNS15K2054BUUO77X3HL/Header+for+Claims+Page.png Not Added https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1562354135851-1CDUM5S4QOP9YHSQCXH6/new+header2.jpg Not Added https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1561497446041-9Z63MCPDCJAY2PUA7J2X/header+image+ff.jpg Not Added https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1565300349825-Y3KOPXLGJAU8BS1LHX9Q/Header.jpg Not Added https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1573855406711-5XH6JITIKFMRXC8YSJAU/Header+Image-+Client+Site+Brand+Book.png Not Added https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1633030350866-XJCYFW1H8Z35URNE079H/unsplash-image-vbxyFxlgpjM.jpg Not Added https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1564693697202-G07QMHEJCE3M5IYE3H51/trip+ease+header.png Not Added https://www.nicoleedens.com/about daily 0.75 2025-10-25 https://www.nicoleedens.com/time-management-design-exploration daily 0.75 2023-08-14 https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1632600823783-VN3QSY4BS9FQXJSP5NM4/Screen%2BShot%2B2021-09-24%2Bat%2B9.09.35%2BPM.jpg Time Management Design Exploration - Optical Emitter Showing an idea of the technology that would gauge the heart rate to judge stress levels. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1632601435921-9GT2ZZ4FHI9AK72KS97J/Screen%2BShot%2B2021-09-24%2Bat%2B9.09.21%2BPM.jpg Time Management Design Exploration - Hardware The optical emitter would be warn around the wrist like a watch. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1632532299704-HEB7HE5DTKKLQFHAH67H/Screen+Shot+2021-09-24+at+9.09.52+PM.png Time Management Design Exploration - Metrics Dashboard Users would be able to log into an online desktop dashboard to view their data. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1631630234660-IR8WPUXHAGBXMJT1WRH6/Screen+Shot+2021-09-14+at+10.36.48+AM.png Time Management Design Exploration - Homescreen https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1631630234473-8OJHER4RIZMB5EV7XY2S/Screen+Shot+2021-09-14+at+10.36.56+AM.png Time Management Design Exploration https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1631630234968-EWQ805IZDH30VB401YS6/Screen+Shot+2021-09-14+at+10.36.37+AM.png Time Management Design Exploration https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1623869203323-2L9BOJFBZ65RKH5RIYVG/Screen%252BShot%252B2021-06-16%252Bat%252B2.27.04%252BPM.jpg Time Management Design Exploration - Step 1 https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1623868603476-O6UZIPUTSI9DJNAGV4ZB/Screen%2BShot%2B2021-06-16%2Bat%2B2.26.57%2BPM.jpg Time Management Design Exploration https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1623868778219-HMNCQFSOH87P1NY7EFT5/Screen%2BShot%2B2021-06-16%2Bat%2B2.26.44%2BPM.jpg Time Management Design Exploration https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1632684759552-3C42HC0DHEQ9BRX4TE8M/Screen%2BShot%2B2021-09-24%2Bat%2B9.18.47%2BPM.jpg Time Management Design Exploration - Storyboard https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1632684338214-WPS3FE3L21FFJMRXCLYL/Screen%2BShot%2B2021-09-24%2Bat%2B9.18.12%2BPM.jpg Time Management Design Exploration - Idea One https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1632684708443-SJTW64WPQ5AO7MOA8T0Q/Screen%2BShot%2B2021-09-24%2Bat%2B9.18.19%2BPM.jpg Time Management Design Exploration - Idea Two https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1632684738363-S3B95B976T7NGQWV9M8J/Screen%2BShot%2B2021-09-24%2Bat%2B9.18.36%2BPM.jpg Time Management Design Exploration - Idea Three https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1631630661654-ZU3I07AV5JWICW0024BJ/Screen+Shot+2021-09-14+at+10.42.21+AM.png Time Management Design Exploration - Homescreen https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1631630661664-3P6AWFSM3VJUD0D6GN0O/Screen+Shot+2021-09-14+at+10.43.07+AM.png Time Management Design Exploration - Profile Drop-Down https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1631630662260-UAOPLL3PI2ZRF0XQLNJ2/Screen+Shot+2021-09-14+at+10.43.47+AM.png Time Management Design Exploration - Submitting Data to Manager Page https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1631630662059-0DJM5M8R6AGD8W7LPSYG/Screen+Shot+2021-09-14+at+10.43.57+AM.png Time Management Design Exploration - Successful Submit Dialog Box https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1632685055508-CNU9QMIV894V9557TFJ9/Screen%252BShot%252B2021-09-24%252Bat%252B9.38.32%252BPM.jpg Time Management Design Exploration - Dialog Box Step after choosing a time to set a meeting. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1632685112186-RI6HLOXV4YAYIISLLZFY/Screen%252BShot%252B2021-09-24%252Bat%252B9.38.17%252BPM.jpg Time Management Design Exploration https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1631630234968-EWQ805IZDH30VB401YS6/Screen+Shot+2021-09-14+at+10.36.37+AM.png Time Management Design Exploration - Final Thoughts Break Desk Cube https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1632257180087-VJ9ULH3ZKJGU1HZWFIMA/unsplash-image-NSFG5sJYZgQ.jpg Time Management Design Exploration https://www.nicoleedens.com/restaurant-design-exploration daily 0.75 2023-08-14 https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1633964843421-0MWS51J429X7HQCK3GGV/Check-In+Tablet_Page_01.png Restaurant Design Exploration - Make it stand out Figure 4. Welcome screen of check in tablet https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1634058286790-6EH6IV0FP6GWAH2GW10U/Party+Number.jpg Restaurant Design Exploration - Make it stand out Figure 5. Screen after welcome screen to enter number of people in the party https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1633963827282-7DPGHXJR979EEB6SDU88/Screen+Shot+2021-10-11+at+10.49.35+AM.png Restaurant Design Exploration - Make it stand out Figure 2. User flow for the check in process. Here, we included a waitlisting process. Additional features including being provided a visual map of the restaurant layout, table options, and estimated times for seating. Our goal in developing this wireframe was to provide a frictionless, streamlined experience. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1634011127874-WV5C3DLOLYDNBJ8G7LDC/Screen+Shot+2021-10-11+at+8.58.15+PM.png Restaurant Design Exploration - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1633963329745-UY2A06NGY4NDN6ANO83F/InitialStoryboard.jpg Restaurant Design Exploration - Make it stand out Figure 1. Storyboard showing the process of dining at an almost fully digitalized restaurant. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1634052952391-45QVZL6FS9IAU5YVWVTL/Customer+%28Sally%29+4.png Restaurant Design Exploration https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1634052945776-5LDDTVR97UDXW9HK735Z/Waiter+2.png Restaurant Design Exploration - Smart Watch View https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1634052875851-K472SU1UTZ1UWK40IZE8/Customer+Sally+1.png Restaurant Design Exploration https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1634052876363-D7DDCWZR125Q13XPCPB5/Customer+Sally+2.png Restaurant Design Exploration https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1633963643960-IGS4V7VE13X4EXH997EE/Design+2 Restaurant Design Exploration - Make it stand out Figure 3. User flow for signaling for help. Considering people who may be new to a fully digital experience and for those who are less tech-savvy, we wanted to integrate support features that make it easy to signal for help and reverse actions. Here, we refined the signaling for help process. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1634058725993-99Q7T0EFG4Q5QBLAW3PQ/Check-In+Tablet_Page_07.jpg Restaurant Design Exploration https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1634058724906-77XVCSTV4QB38KEOKQR8/Check-In+Tablet_Page_09.jpg Restaurant Design Exploration https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1634058864396-1FYC0XJXMB3LAJ4XE7RH/Check-In+Tablet_Page_11.jpg Restaurant Design Exploration https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1634058872305-QX4D3WJXE8MP566H0LAE/Check-In+Tablet_Page_13.jpg Restaurant Design Exploration https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1634058881642-3K9KNB8C5ZH2FCBKAINC/Check-In+Tablet_Page_14.jpg Restaurant Design Exploration https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1634058528985-MRPDJ557SEIUG27RDUCT/Check-In+Tablet_Page_03.jpg Restaurant Design Exploration https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1634058537575-BNQBGB6R3ZJG4NQFNUDG/Check-In+Tablet_Page_04.jpg Restaurant Design Exploration https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1634058545654-RMDKGW384LZ5FXBH2M6Q/Check-In+Tablet_Page_05.jpg Restaurant Design Exploration https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1634058552549-RRSDK3TSE9IIVP58S1M0/Check-In+Tablet_Page_06.jpg Restaurant Design Exploration https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1634052909961-X5PKYW6474JRL0O9RCQO/Customer+Sally+3.png Restaurant Design Exploration https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1634052915440-Z1G7706U8JYRXDGADYO5/Waiter+1+.png Restaurant Design Exploration - Smart Watch View https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1633621034338-CEAFPJ0I4FTTLST8HPI7/unsplash-image-zlABb6Gke24.jpg Restaurant Design Exploration https://www.nicoleedens.com/complete-helmet daily 0.75 2023-08-14 https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1b37fd8d-a8bf-4fd0-8ecd-d525bc8622f6/Slide10.jpg Complete Helmet https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/6c7db8bd-d8c5-4740-8801-aeda8e870944/Slide12.jpg Complete Helmet https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1635782452444-GVSHAJC4Q1Y51VVPAT2D/blue.png Complete Helmet https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1635782450607-27QCFKWSYKPA0YJE9NOL/yellow.png Complete Helmet https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1635782449773-4WAG3MVW1O2ZF9F5CEHY/red.png Complete Helmet https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1635782450181-JVSFOSRO7N22V60EX3NZ/green.png Complete Helmet https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1635782850443-INR8JQSJE7VH3YWU13M1/4.png Complete Helmet https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1635782850308-HU82YOKQ95G61MPLRD3Q/5.png Complete Helmet https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1635782849751-J5Y834GO6PLBADHYNXOX/6.png Complete Helmet https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1635782849679-YRHLB3H52ZURCJHMR4GQ/7.png Complete Helmet https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1635783140748-JK7BELMPH4IUXZOW10UU/Screen+Shot+2021-11-01+at+12.11.55+PM.png Complete Helmet https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1635808055943-LHJ4RBU9C8ZTTBIDTXG8/MicrosoftTeams-image+%284%29.png Complete Helmet https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1635631731558-AUAGJDHWTTSQNFXGS6DK/UI+Slide+1.png Complete Helmet https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1635631731482-NMRBY3LWN37CUXCX8D90/UI+Slide+2.png Complete Helmet https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1635719448099-WQ02OMTX1T36IAD42696/P2.png Complete Helmet - Fig 1. Materials used to create the helmet https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1635527742833-9W4ZBG7ZXA2AP2XD541M/MicrosoftTeams-image.png Complete Helmet - Fig 2. Paper used to represent features https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1635527704865-QPQ7TURESRDLNPPVM0WF/MicrosoftTeams-image+%282%29.png Complete Helmet - Fig 3. System controls Option A shown https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1635775758040-PCH0O8MECKQP8V5DEU5S/Final+design.png Complete Helmet - Make it stand out Fig 4. Final physical prototype with annotations https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1635781796876-116NMSNY3J19SDEL94WC/Complete+Helmet_Page_3.jpg Complete Helmet https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1635781796562-TAXF46GNVAUA2SWPUPUH/Complete+Helmet_Page_1.jpg Complete Helmet https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1635781797855-Y0K36MTU0WCNEWRU60YT/Complete+Helmet_Page_2.jpg Complete Helmet https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1635807956776-6JOOY4B98E0UDT6KGGDF/MicrosoftTeams-image+%283%29.png Complete Helmet https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1635525810901-ZABKLBZ9CUTI6L7W7JJX/Slide4.jpg Complete Helmet - Design 1 https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1635525805503-NZ2O2BM0T3KMOZWWF0FM/Slide2.jpg Complete Helmet - Design 2 https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1635525806895-DGSKAHKNFCZFVN2GJGWG/Slide6.jpg Complete Helmet - Design 3 https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1635524680775-D55QOB27IVJXM8IX4S92/unsplash-image-QvQaFrWIrfQ.jpg Complete Helmet https://www.nicoleedens.com/zoo-website daily 0.75 2023-08-14 https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1637617445262-4C5LJ5KQZ9H4XEEYISWT/ZOO+1+%283%29_Page_07.png Zoo Website - Homepage https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1637617461791-TQ73GY8YB3DPCJZFYOD3/ZOO+1+%283%29_Page_16.png Zoo Website - Main Menu https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1637617448429-WNI2EZTBLGRYPYE62PKN/ZOO+1+%283%29_Page_09.png Zoo Website - Ticket Purchasing https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1637617456152-QIVVZ80QEB4255HJNM7V/ZOO+1+%283%29_Page_15.png Zoo Website - Searching in Maps https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1637617466267-HDPX657024HMD1P0KPH9/ZOO+1+%283%29_Page_17.png Zoo Website - Zoo Map https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/39beb37f-79c4-47ea-895d-ad95883b5d40/ZOO+1+%282%29.jpg Zoo Website - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1637617772573-G8DW8XVUF33RYVOG2HRS/ZOO%2B1%2B%25283%2529_Page_19.jpg Zoo Website - Homepage https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1637617286888-9QQ0Z64F9YXDRINIMEYI/ZOO+1+%283%29_Page_20.png Zoo Website - Purchasing Tickets Start https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1637617291300-E6VRAWZX7JZGDKZSX50J/ZOO+1+%283%29_Page_21.png Zoo Website - Purchasing Tickets - Adding Events https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1637617294086-MC1Y428YU1XX0SL7G0O9/ZOO+1+%283%29_Page_22.png Zoo Website - Purchasing Tickets - Payment Info https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1637617296495-8M97IWS5P81J74ELR1CK/ZOO+1+%283%29_Page_23.png Zoo Website - 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Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/234f6ad4-63ae-47da-8f2f-90cb4615fc2d/customer+statements+RxPartnership RxPartnership Website Research - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/8c910d9e-ba11-4f16-99af-4950f925e559/Medication+List+RxP RxPartnership Website Research - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/ca613684-f4fb-4a99-90f8-1609f9cb3295/Screen+Shot+2023-08-12+at+11.44.44+AM.png RxPartnership Website Research - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/74d282df-f428-4a0b-bfb6-8217d382eb80/Virginia+Map+RxP RxPartnership Website Research - 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Make it stand out Footer on RxPartnership’s website https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/5b28b26c-4390-47f2-86c1-ffb338074890/Payment+info+on+donation+form+RxP RxPartnership Website Research - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/ad5359fd-cc34-4349-86f3-919a2caa3a9a/Difficulty+score+RxP+Website RxPartnership Website Research - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1506d965-536f-488a-81f8-9507bd7344b2/Email+after+donating+RxP RxPartnership Website Research - Make it stand out For each participant their name was place after ‘Hi’ https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/b0d9c45b-166c-4275-8ac8-8d3ee5d2d49c/Donation+form+RxP+website RxPartnership Website Research - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/efa1b081-4b58-4a50-959a-2744ec56eb01/RxPartnership.png RxPartnership Website Research https://www.nicoleedens.com/contact daily 0.75 2023-08-12 https://www.nicoleedens.com/rxpartnership-website-redesign daily 0.75 2023-09-08 https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/09349add-9448-4723-b454-f1a2804d6ebd/info+layout+option+3+RxP RxPartnership Website Redesign - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1691968492243-GI9O341JX4K059WM9DHO/Screen+Shot+2023-08-13+at+1.28.05+PM.png RxPartnership Website Redesign https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1691968492443-HUFKIXNQD1AWZXZUNB3H/Screen+Shot+2023-08-13+at+1.28.00+PM.png RxPartnership Website Redesign https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1691968493425-ODYL3DK3HDD8NQ65XMVC/Screen+Shot+2023-08-13+at+1.27.56+PM.png RxPartnership Website Redesign https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1691968493691-BDM8DSNV4KXNCO8WH7XF/Screen+Shot+2023-08-13+at+1.27.51+PM.png RxPartnership Website Redesign https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1691968494399-3SRRG4SV5H95BK0SQ9IG/Screen+Shot+2023-08-13+at+1.27.46+PM.png RxPartnership Website Redesign https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/38d7c54e-ef5b-4344-bbac-4c7a5ae3ef5a/Info+hierarchy+RxP RxPartnership Website Redesign - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1693767777381-HDAVRSM7ZECCIVDS47VB/Screen+Shot+2023-09-03+at+2.01.07+PM.png RxPartnership Website Redesign https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1693767777381-AZBUH2LYYHG5YLHK5J2T/Screen+Shot+2023-09-03+at+2.01.17+PM.png RxPartnership Website Redesign https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1693767778241-XELTGY1XS7V5AR54ETM0/Screen+Shot+2023-09-03+at+2.01.27+PM.png RxPartnership Website Redesign https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1693767778278-HDY8T0JM9DIT6LNMPKX5/Screen+Shot+2023-09-03+at+2.01.34+PM.png RxPartnership Website Redesign https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1693767861391-A6X9HULYW4CH78IX9XT2/Screen+Shot+2023-09-03+at+2.02.10+PM.png RxPartnership Website Redesign https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1693767861374-0FS1IXMCVW7JFSR1W26C/Screen+Shot+2023-09-03+at+2.01.45+PM.png RxPartnership Website Redesign https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1693767862214-49GQJM1ADYZ30DDSNICS/Screen+Shot+2023-09-03+at+2.02.17+PM.png RxPartnership Website Redesign https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/120e052d-2e72-4e3f-85e7-1f33c99d5fd7/final_Page_27.jpg RxPartnership Website Redesign - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/2c506f43-1c0a-4d64-994d-b066ac2dbd08/footer+with+notes+RxP RxPartnership Website Redesign - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1693768270625-O9UJVAXHFYWK7GGFJTTB/Screen+Shot+2023-09-03+at+2.08.23+PM.png RxPartnership Website Redesign https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1693768270697-PKWHN23KC5AIU6G4L3Z3/Screen+Shot+2023-09-03+at+2.08.31+PM.png RxPartnership Website Redesign https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1693768271394-DB69FUAALFHF222AI54N/Screen+Shot+2023-09-03+at+2.08.40+PM.png RxPartnership Website Redesign https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1693768271445-AIMLBUY0OTVZYJ5MS3O4/Screen+Shot+2023-09-03+at+2.08.47+PM.png RxPartnership Website Redesign https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1693768272224-ROMGJZKJ0A8L9ZQPSX3Z/Screen+Shot+2023-09-03+at+2.08.53+PM.png RxPartnership Website Redesign https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/ffd69680-f5d9-4d69-9db4-7b592b405053/analyzing+one+RxP RxPartnership Website Redesign - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/87f31e96-95fb-4f46-a1e0-1bc37708ba8b/middle+page+with+notes+Rxp RxPartnership Website Redesign - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/c22f0fe4-ddf5-4007-85a8-341ebac004a6/Screen+Shot+2023-08-13+at+6.27.55+PM.png RxPartnership Website Redesign https://www.nicoleedens.com/punch-tile-with-map daily 0.75 2023-08-16 https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/c8d0e646-ff68-41c7-bbb0-9a4e2f3987e3/Screen+Shot+2023-08-13+at+7.08.39+PM.png Punch Tile with Map - Make it stand out User flow to punch-in for the day at their job as a gate agent at Boston Logan International Airport https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/0c7c4871-08b0-4abf-bf80-6a12f2d6c9aa/Screen+Shot+2023-08-13+at+7.09.39+PM.png Punch Tile with Map - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/e3a4210d-d9e7-4a6d-8612-7dfcab293840/punch+error+punch+tile Punch Tile with Map - Make it stand out Participant would try and punch-in then receive a ‘punch error’ because they were not close enough https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/b088aebc-9ff0-49fa-b670-e247b13bc895/user+flow+punch+time Punch Tile with Map - Make it stand out User flow to punch-in for the day https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/796a9a81-19aa-4b83-8cde-3e1e785cd574/Screen+Shot+2023-08-13+at+7.09.14+PM.png Punch Tile with Map - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/fcb2c5c7-63f2-4ed1-9c41-b3b066db8571/punch+gps+punch+time Punch Tile with Map - Make it stand out Participants were able to click on the red location icon to find out information on how far they were from the punch-in location https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/9ce2d077-961f-4d71-aff5-fd1a20a6064d/Showing+AR+punch+tile Punch Tile with Map - Make it stand out User flow if they were to use AR to find the punch-in location of their shift https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1692031238318-094MLKYQYRZPE4068YZJ/image-asset.jpeg Punch Tile with Map https://www.nicoleedens.com/mobile-homepage-layout daily 0.75 2023-08-16 https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/25cee3a0-a524-4624-9de3-a37534f4b9b8/list.png Mobile Homepage Layout - Make it stand out List Layout https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1f2a53b7-b7b8-4854-b88e-60e413eb2d9d/punch+mobile+ukg+testing Mobile Homepage Layout - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1fa56249-526c-4e01-b0c7-961d45b13918/Leave+mobile+ukg+testing Mobile Homepage Layout - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/ab6e117c-6925-4e15-a838-28aeb64ade3f/tile+mobile+ukg+testing Mobile Homepage Layout - Make it stand out Tile Layout https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/b2286b80-7f6e-4358-a086-8545cc5ba78e/attendance+mobile+ukg+testing Mobile Homepage Layout - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1692226362353-PWHR87SN93CJH5VEY19P/image-asset.jpeg Mobile Homepage Layout https://www.nicoleedens.com/past-projects daily 0.75 2023-10-01 https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/348bb9d4-a326-4566-9e98-7ebcece6ec9e/Limoncello.png Past Projects - Restaurant Design Exploration UX Design | 2021 Exploring, storyboarding, and prototyping two new concepts for a purposed almost all digitized restaurant. View Study https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1561496373416-5H0MDHX0GV5R26REX3UG/Branding+Guidelines+Page+One.png Past Projects - Website Brand Guidlines Graphic Design | 2019 Having branding guidelines that the entire user experience team could follow and abide to was a top priority for American National. I developed and visualized the brand standards and made choice that would be both visually appealing and meeting best UX practices. View Brand Guidelines https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/4a271d94-5f0b-43e8-9dca-7669d2949f43/%5CFive+mobile+screens+with+purple+arrows+punch+with+map Past Projects - Punch Tile with Map UX Research | Usability Testing | 2021 Mobile testing involving an app that would allow for a new way to clock-in using GPS and augmented reality for hourly employees. View Study https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1561495953630-9032FVHCFSVU6ZW2CZ44/Client+Site+header.png Past Projects - Client Site Redesign UX Design | UI Design | 2018 - 2019 The client site for American National, or where customers log in to manage their claims, policies and personal information was in need of a redesign. I created the new layout from understanding the pain points of the original and developing a crisp new layout. View Design https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1561406271779-UQLE8E56OOM0BA5WNALT/AN+Mobile+Header.png Past Projects - American National Mobile App UI Design | 2018 I updated the user flow in which clients used the American National mobile app to submit an auto glass claim to a more user friendly and intuitive experience. View Layouts https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1633353311373-6KGY06YLUDSPIG3GPQQ1/unsplash-image-NSFG5sJYZgQ.jpg Past Projects - Time Management Design Exploration UX Design | UX Research | 2021 A Master’s project exploring balancing work, life, and school through design. View Case Study https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/f3a582b2-30e8-4446-8d7a-ae4b03d948ad/indexed+universal+life+statement.jpg Past Projects - Indexed Universal Life Annual Statement Redesign Graphic Design | 2018 - 2019 IUL statement at American National was challenging to understand and left customers confused by what they were reading. I started with deep diving into understanding the product and printing limitations and ended up producing a clean and understandable design. View Design https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/c22f0fe4-ddf5-4007-85a8-341ebac004a6/RxP+sketches+of+website Past Projects - RxPartnership Website Redesign UI Design | UX Design | 2023 For my second term capstone project I helped out a non-profit by conducting user interviews and providing them design suggestions based on those findings. View Project https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1565209354923-UYCUCQB2BQYQVW5CU1W9/header.jpg Past Projects - Insurance Agent Websites UX Design | UI Design | UX Research | 2019 To drive consistency with branding and messaging I was asked to create unified American National agent websites. From background research to wireframing to final UI I created seamless sites that were produced for thousands of agents. View Design https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/bd2144d6-77b3-4849-9f24-2cc6a38ab09d/For+Nicole.com+%281%29.png Past Projects - Mobile Homepage Layout UX Research | Usability Testing | 2021 Usability study to contrast and compare two different layout options for the UKG mobile app. View Study https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/efa1b081-4b58-4a50-959a-2744ec56eb01/RxPartnership.png Past Projects - RxPartnership Website Research UX Research | Usability Testing | 2023 For my capstone project I helped out a non-profit by conducting user interviews and providing insights to help improve their user experience. View Project https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/39beb37f-79c4-47ea-895d-ad95883b5d40/ZOO+1+%282%29.jpg Past Projects - ZLUTO Zoo Website UX Design | UI Design | 2021 A team project to develop a high-fidelity zoo website created for an imaginary zoo. The team needed to work together to develop concept, top pages and functions of this imaginary website. View Design https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1561325813877-R22PUWSTDWXK1WJQFPYF/AN.com+Header.jpg Past Projects - American National Website UX Design | UI Design | UX Research | 2019 American National needed a complete branding and user experience update. Tasked with branding and designing core pages, I put together a fresh design with templated pages. View Design https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/b9904996-61eb-4391-a965-0b483af6be61/Presto+Pasta.png Past Projects - Presto Pasta Product Design | 2021 Product design investigation of a voice-activated pasta cooker. View Product https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1635775758040-PCH0O8MECKQP8V5DEU5S/Final+design.png Past Projects - Complete Helmet UX Design | Product Design | 2021 An investigation design to create an interactive helmet through research, sketching and physical prototyping. Learn More https://www.nicoleedens.com/transfer-to-home-delivery daily 0.75 2023-10-01 https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/ccf9ac50-4e1f-4ff2-ae6a-4109b6893cba/Drawer+transfer+to+HD Transfer to Home Delivery - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/7bde098d-a7c3-4ec4-be0e-6800a1400011/Prescriptions+transfer+to+HD Transfer to Home Delivery - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/c8fba348-396b-4ca3-b930-456d00d083cd/Actual+journey+of+transfer+to+HD Transfer to Home Delivery - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/0c5477ac-37a6-496c-b448-4bdda22448e9/7.png Transfer to Home Delivery - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/fee3697d-8568-4ae3-8fb3-ce181c98e7ad/Continue+to+checkout+transfer+to+HD Transfer to Home Delivery - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/590aa82b-2b59-4ccf-9781-27bf6a479ef4/Summary+transfer+to+HD Transfer to Home Delivery - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/5fffb768-13c5-40fa-bf2b-e1fd30357cc8/Ideal+state+transfer+to+HD Transfer to Home Delivery - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1692031299811-VABG054O4OIQGACAV495/image-asset.jpeg Transfer to Home Delivery https://www.nicoleedens.com/optum-store-integration daily 0.75 2023-10-01 https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/de1c88c1-2082-4f94-93bd-3c2a38f7d67e/Checkout+Optum+Store Optum Store Integration - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/3f402243-3fda-4c84-8979-4112b45d410a/OTC+Optum+Store Optum Store Integration - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1d691190-d3b4-4a94-86d1-4c6f3ad6696f/Usage+graph+Optum+Store Optum Store Integration - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/300ce7ac-22d3-4683-91d9-fc67d7376749/Three+graphs+Optum+Store Optum Store Integration - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1692031367891-RY1BA39QKCM4XN3FH3V2/image-asset.jpeg Optum Store Integration https://www.nicoleedens.com/medication-disruptions daily 0.75 2023-10-01 https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/59e5f6c3-e929-447d-a0fa-a9501ab7aa36/Home+screen+disruptions Medication Disruptions - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/a5ce1b80-d434-44e9-802a-6eae1fb4117f/Satisfaction+score+disruptions Medication Disruptions - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/06f3d2d2-38d8-47b4-aa8d-005db17d0f8e/confidence+score+disruptions Medication Disruptions - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/b491da8c-b364-4616-9470-3a76c8c98e9f/New+med+disruptions Medication Disruptions - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/68c2030d-47fe-47e6-bdc3-159f1a69601b/New+prescription+disruptions Medication Disruptions - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/975cab1d-fc71-4268-a721-118593277271/Share+with+prescriber+disruptions Medication Disruptions - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/f7716f0d-db0d-4011-98a5-e4eeac0145b7/Replacement+medication+disruptions Medication Disruptions - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/f650ab36-7ea0-4e4e-bb54-7388c8df9db6/Satisfaction+score+b+disruptions Medication Disruptions - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/d68c1e77-6024-4df1-9492-d05676213845/Med+change+disruptions Medication Disruptions - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/02534737-6567-440d-885f-7c7114bf7f07/confidence+score+disruptions Medication Disruptions - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1692039239330-B3WH7SF8OIQI6JBY7KIX/image-asset.jpeg Medication Disruptions https://www.nicoleedens.com/enhanced-onboarding-portal daily 0.75 2025-06-14 https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/123e0878-0750-4f18-83fd-2d523fd39a23/Take+the+hassle+out+of+healthcare+June+EO Enhanced Onboarding Portal - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/22ac8c88-e731-45e4-85a6-7ee8b927a0e4/Create+an+account+June+EO Enhanced Onboarding Portal - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/dc9586a5-6750-44e6-9c29-546690e3aaaf/Trustworthy+score+June+EO Enhanced Onboarding Portal - Make it stand out In 2022 participants questioned who Optum Rx was and if they could trust them https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/4628a5c6-d65f-4f1a-982f-7c0b85a2a93f/disruptions+June+EO Enhanced Onboarding Portal - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/5fb054b3-61fe-4b94-b1fd-43fed5b3908b/Personal+info+page+June+EO Enhanced Onboarding Portal - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/d67fe78b-9904-48e7-9311-468e980c6d28/Dashboard+June+EO Enhanced Onboarding Portal - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/59518592-1003-4818-aef2-adce01e97be8/Landing+page+June+EO Enhanced Onboarding Portal - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/5913746b-6b05-4c3c-9298-d332db244386/Expectations+score+June+EO Enhanced Onboarding Portal - Make it stand out .5 increase from 2022’s score https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/c3eba7dc-745b-403b-808f-3849a732bef6/Other+sections+June+EO Enhanced Onboarding Portal - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/b42b5054-1a6d-4e52-a437-4d7b1d068ab9/UMUX+lite+June+EO Enhanced Onboarding Portal - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1692207573775-489ORZBM5GZP3S1DEWO7/image-asset.jpeg Enhanced Onboarding Portal https://www.nicoleedens.com/american-national-mobile-app daily 0.75 2023-08-16 https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1561412509662-DAFE7286GJ9VXFUZ4JFO/Old+User+Flow.png American National Mobile App - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1561413275796-Y5AK6QZ8RN55C2E477AQ/New+User+Flow.png American National Mobile App - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1692227602888-NYLZKTEYADI6SFZFA8ZX/image-asset.jpeg American National Mobile App https://www.nicoleedens.com/onboarding-survey daily 0.75 2023-10-01 https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/3b5ce359-6d90-449e-9646-b25c506e946e/5+feature+ranking+onboarding+survey+part+two.jpg Onboarding Survey - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/5e92cf97-7b93-4542-a25c-719f50d18869/12+Bar+graph+communication+settings+part+one+onboarding+survey.png Onboarding Survey - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/66ec8102-d26d-4b7d-88b7-033c1e73a3be/1+PBM+companies+onboarding+survey+.png Onboarding Survey - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/810ce3d3-80f0-4971-8cf9-6789bcf0d8a3/8+Bar+graph+showing+feelings+onboarding+survey+.png Onboarding Survey - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/3c246dd1-4d39-4014-9490-ef4e76335cc7/4+feature+ranking+onboarding+survey+.jpg Onboarding Survey - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/d29704be-2730-4508-93c9-bf90ea1aca98/2+PBM+years+onboarding+survey+.png Onboarding Survey - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/17065f78-3ba7-48c2-b766-76f721c63458/3+feelings+onboarding+survey+.png Onboarding Survey - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/ce382bb4-f265-4bdf-a86c-a8bfc9fdd94d/10+Bar+graph+ranking+situation+part+two+onboarding+survey.png Onboarding Survey - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/72fdbe92-b4a9-4312-a76d-0afb5d3e72c0/13+Bar+graph+communication+settings+part+two+onboarding+survey.png Onboarding Survey - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/61f68281-dd7e-4826-9d57-d166c7f80eaf/6+feature+ranking+onboarding+survey+part+three.png Onboarding Survey - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/56985459-007d-4783-a656-e8927c64eb7b/9+Bar+graph+ranking+situation+part+one+onboarding+survey.png Onboarding Survey - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/8be9c226-e611-4909-8e7c-42ff6353e7a8/11+Bar+graph+showing+feelings+onboarding+survey+.png Onboarding Survey - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/7f269a8f-6c4c-4586-a8c9-186ef3d24f48/7+info+ranking+onboarding+survey.png Onboarding Survey - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1692376615330-SQQHSVZNUJ8K24U3L9EV/image-asset.jpeg Onboarding Survey https://www.nicoleedens.com/precheck-my-script daily 0.75 2023-12-18 https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/69e885ae-a298-4611-b752-946c49c038a3/Pre+check+my+script+-+2.png Pre-Check My Script - Make it stand out Image 1: on the enhanced onboarding portal for Optum Rx this would be screen shown when searching a medication to see if it is covered https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/12d445ad-a620-4d8e-b4a6-8673f329599b/Precheck+my+script-+55.png Pre-Check My Script - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/80fd7585-73aa-461a-bb37-b5ec6cf0c575/Precheck+my+script+1.png Pre-Check My Script - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/e1a25ba9-9e43-4552-8c38-29f47985bfa1/2+%281%29.png Pre-Check My Script - Make it stand out Image 2: on the enhanced onboarding portal for OptumRx this would be step two after they have searched for the medication ‘Lipitor’ https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/e0f02fcd-7a60-49e7-982b-f651c493c5b8/4.png Pre-Check My Script - Make it stand out Image 3: in the enhanced onboarding portal on Optum Rx this would be the screen shown after a user would click on ‘Atorvastatin’ on image 2. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1702919501541-7JC3N6T31P1EAUQXXIAX/image-asset.jpeg Pre-Check My Script https://www.nicoleedens.com/dual-eligibility daily 0.75 2024-03-13 https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/b485735f-7e15-431a-982b-e496af2b67e8/4.png Dual Eligibility - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/f44ff8e8-e890-4716-94c1-974cd9175cfb/3.png Dual Eligibility - Make it stand out Image 2: 2a is the page participants first started on and had to choose which health plan to move forward with. 2b shows the current Optum Rx dashboard. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/14df1b96-9cbe-4379-8822-6992c58db8a5/DE+2.png Dual Eligibility - Make it stand out Image 1: After logging in users would be presented this screen if they had more than one health insurance plan. Here they would need to choose which plan they would like to move forward with. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/82cb2005-bdb7-42b9-b109-dd80275f6271/DE+1.png Dual Eligibility - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d0f9bd1ecd26400016befd9/1710350069182-MRPA4CKUGOGNTHRS3DA8/image-asset.jpeg Dual Eligibility